Shipping Procedure

Step 1 – Order is placed

Step 2 – Order is processed – please refer to Processing Time

Step 3 – Order ships – please refer to Transit Time

Step 4 – Order is delivered

Shipping Rates & Regions

STANDARD SHIPPING ($6.95)

It typically takes under 5 business days for us to ship out, and then 1-2 weeks delivery. If your parcel fails to deliver within 6 weeks, we will refund or reship your parcel at no extra cost.

FREE SHIPPING (Orders $75 or More)

You can get free shipping if the total order in your cart is $75 or more. No code needed. The Free Shipping option is automatically selected once the said amount is reached. Still, it typically takes under 5 business days for us to ship out, and then within 1-2 weeks for delivery.

PROCESSING TIME

Orders are processed and shipped Monday – Friday direct from our manufacturer’s warehouse. Orders placed on holidays or weekends will begin processing the next business day. Orders are usually processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

ORDER STATUS

To check on the status of your order, email shopvitalmia@gmail.com. Please include your order number, courier number, and billing information. Your order number will be given to you upon completion of the purchase. A courier number will be given to you via email once your order ships.

ADDITIONAL

Free Shipping does not apply to Exchanges & Returns. Duties and taxes may be levied by the shipping company upon delivery. We are required by international law to disclose the full value of all shipping contents. Processing and transit times are approximate. The flat rate is approximate based on the current exchange rate of your chosen currency. Shipping is subject to availability. We do not ship to APO/FPO addresses.